Last updated: May 27, 2026
These Terms of Service govern your use of Memoira ("Service"), operated by Memoira, Inc. By accessing or using the Service, you agree to these terms.
You must be at least 18 years old to create an account. You agree to provide accurate information and to keep your login credentials secure. You are responsible for all activity under your account.
You own all content you create on Memoira — stories, recordings, photos, and memoir chapters. You grant us a limited license to store, process, and display your content solely to provide the Service. We will never sell or share your family's stories with third parties for advertising or AI training without your explicit written consent.
You agree not to use Memoira to:
Memoira uses AI to generate memoir chapters based on conversations. While we strive for accuracy, AI-generated content may contain errors or inaccuracies. You are responsible for reviewing and editing chapters before treating them as factual records. Memoira is not liable for inaccuracies in AI-generated memoir content.
On Legacy plans, you may designate family members to access your vault after your passing. This designation is subject to our Legacy Access terms, which will be provided at setup. We will make reasonable efforts to maintain legacy access, but cannot guarantee indefinite service availability.
We may suspend or terminate your account if you violate these Terms. You may delete your account at any time. Upon deletion, your content will be removed within 30 days, except where retention is required by law or for the Legacy plan beneficiaries you have designated.
The Service is provided "as is" without warranties of any kind, express or implied. We do not guarantee the Service will be uninterrupted, error-free, or that AI-generated content will meet your expectations.
To the maximum extent permitted by law, Memoira's liability is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
These Terms are governed by the laws of the State of Delaware, USA. Disputes will be resolved through binding arbitration rather than in court, except for small claims and intellectual property matters.
We may update these Terms from time to time. We'll notify you by email of material changes at least 14 days in advance. Continued use after changes constitutes acceptance.
Questions about these Terms? Email [email protected].